Created to supplement a Leadership Development Summit session. This worksheet helped guide participants through a related activity.  

Training Guide spanning the first 30 days for a receptionist role at a healthcare company. Includes instructions and examples outlining how to use the guide and blank templates.  
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Slide deck developed to accompany synchronous virtual systems training. This outlined processes around entering insurance information and coordination of benefits. 

Job AidInSurance Change 1 page  providing guidance on updating insurance information in practice management system.

Promotional material covering training options available. 

Participant guide for train the trainer event. 

Job aid designed to guide hospitality professionals in individual research of a product with the intent to share their findings with the group. 

Job aid to use in assessing various characteristics of wines. 

Job aid designed to help restaurant servers track their income and analyze how certain factors affect their percentage.